Question 1 · Law, Ethics & Human Factors · Easy
Your ambulance service has adopted the Patient Safety Incident Response Framework (PSIRF). Which statement about it is correct?
- AIt keeps the serious incident category but shortens its investigation deadline to 45 working days
- BIt is mandatory for acute hospital trusts but only voluntary for NHS ambulance services
- CIt requires a root cause analysis investigation for every incident that causes moderate harm
- DIt replaced the Serious Incident Framework and removed the serious incident classification
- EIt replaced the statutory duty of candour with a single organisational duty to learn
Show answer
Answer: D
It replaced the Serious Incident Framework and removed the serious incident classification
PSIRF replaces the Serious Incident Framework (2015) and makes no distinction between patient safety incidents and Serious Incidents: it removes the Serious Incident classification and the threshold for it, so there is no serious incident deadline left to shorten. It is mandatory for services provided under the NHS Standard Contract, including acute, ambulance, mental health and community healthcare providers, maternity and all specialised services. NHS England's guide to responding proportionately states that root cause analysis prompts simple linear cause-and-effect analysis and has consistently failed to deliver benefits; PSIRF methods explore multiple contributory factors instead, and the framework sets no further rules or thresholds for what must be investigated, so a mandatory investigation at a harm level is the opposite of its position. The statutory duty of candour is untouched: the same guide states that where incidents involve moderate or greater harm, organisations must fulfil their Duty of Candour obligations, even when no individual learning response is undertaken.
Where this comes from
- Patient Safety Incident Response FrameworkNHS England, August 2022 (long-read edition)·What is PSIRF?“it removes the ‘Serious Incidents’ classification and the threshold for it”Open at this section
- Patient Safety Incident Response FrameworkNHS England, August 2022 (long-read edition)·Who does PSIRF apply to?“mandatory for services provided under the NHS Standard Contract, including acute, ambulance”Open at this section
- Guide to responding proportionately to patient safety incidents (PSIRF supporting guidance), v1.3NHS England·Is root cause analysis 'system-based'?“has consistently failed to deliver benefits of the scale and quality needed”Open PDF at page 4
- Guide to responding proportionately to patient safety incidents (PSIRF supporting guidance), v1.3NHS England·Assessment to determine if a learning response is required“organisations must fulfil their Duty of Candour obligations”Open PDF at page 17