Question 1 · Major Incident & Triage · Moderate
Which statement about the strategic, tactical and operational tiers of command at a UK major incident is correct?
- AGold, silver and bronze are rank titles, so the gold commander is the most senior officer present
- BThe operational (bronze) tier sets the strategic aim and the framework for the whole response
- CThere is normally one strategic (gold) level for each separate site involved in the incident
- DGold, silver and bronze denote the role held during the incident, not the holder's rank
- EUK military usage matches the civilian scheme, with bronze as operational and silver as tactical
Show answer
Answer: D
Gold, silver and bronze denote the role held during the incident, not the holder's rank
The NARU National Ambulance Service Command and Control Guidance (2012) describes a three-tier system of strategic (gold), tactical (silver) and operational (bronze) commanders in which individuals are empowered through their role within the structure, regardless of their rank in the organisation's day-to-day structure. The tiers divide the work: the gold commander sets the strategic aims (the Gold Strategy), providing a framework for the silver commander, who is responsible for developing the Tactical Plan for the use of resources; bronze commanders deliver that plan at the scene. The Oxford Manual of Major Incident Management describes the strategic level as notional rather than geographical, usually located in a regional or national command centre, and states that there is normally only one strategic (gold) level for any given incident. The military distractor is a real trap: the UK armed forces refer to bronze level as 'tactical' and silver as 'operational', with gold still strategic. Learn the tiers rather than the job titles: the national ambulance command guidance was revised in 2024 (version 5.0, which could not be obtained), and nothing here turns on a particular post name.
Where this comes from
- National Ambulance Service Command and Control GuidanceNational Ambulance Resilience Unit, approved by the Association of Ambulance Chief Executives, May 2012·3.2 Command tiers: role, not rank“This is regardless of the individual’s rank in the organisation’s day to day structure.”Open PDF at page 12
- National Ambulance Service Command and Control GuidanceNational Ambulance Resilience Unit, approved by the Association of Ambulance Chief Executives, May 2012·3.16 Strategic commander (gold)“The Gold Commander will set the Trust’s strategic aims (the Gold Strategy)”Open PDF at page 17
- National Ambulance Service Command and Control GuidanceNational Ambulance Resilience Unit, approved by the Association of Ambulance Chief Executives, May 2012·3.21 Tactical commander (silver)“has responsibility for developing the Tactical Plan for the use of resources”Open PDF at page 18
- Oxford Manual of Major Incident Management
- Ch. 1 An Introduction to Major Incident Management · Nomenclature: strategic (gold) · p. 12“There is normally only one strategic (gold) level for any given incident.”
- Ch. 1 An Introduction to Major Incident Management · Military nomenclature · p. 13“the UK armed forces refer to bronze level as ‘tactical’, and silver as ‘operational’”